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美国研究图书馆协会2011年手册（ARL Notebook 2011）  2016/10/13  Colleen Cook David Green Fred Heath Martha Kyrillidou Bruce Thompson Gary Roebuck  Texas A&M University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2011 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
美国研究图书馆协会 2011年手册 ARL Notebook
http://www.chinalibs.net/ArticleInfo.aspx?id=408345

美国研究图书馆协会2015年手册（ARL Notebook 2015）  2015/10/13  Colleen Cook Martha Kyrillidou Fred Heath Gary Roebuck Bruce Thompson Amy Yeager  McGill University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2015 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
美国研究图书馆协会 2015年手册 ARL Notebook
http://www.chinalibs.net/ArticleInfo.aspx?id=408350

美国研究图书馆协会2014年手册（ARL Notebook 2014）  2014/10/13  Colleen Cook Martha Kyrillidou Fred Heath Gary Roebuck Bruce Thompson Amy Yeager  McGill University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2014 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
美国研究图书馆协会 2014年手册 ARL Notebook
http://www.chinalibs.net/ArticleInfo.aspx?id=408349

LibQUAL+2014年调查结果——欧洲大学图书馆（LibQUAL+ 2014 Survey Results - Eu…  2014/10/13  Colleen Cook Martha Kyrillidou Fred Heath Gary Roebuck Bruce Thompson Amy Yeager  McGill University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2014 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
LibQUAL+ 调查结果 欧洲大学图书馆 Survey Results European College and University Libraries
http://www.chinalibs.net/ArticleInfo.aspx?id=408336

美国研究图书馆协会2013年手册（ARL Notebook 2013）  2013/10/13  Colleen Cook Martha Kyrillidou Fred Heath Gary Roebuck Bruce Thompson Amy Yeager  Texas A&M University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2013 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
美国研究图书馆协会 2013年手册 ARL Notebook
http://www.chinalibs.net/ArticleInfo.aspx?id=408348

LibQUAL+2013年调查结果——欧洲大学图书馆（LibQUAL+ 2013 Survey Results - Eu…  2013/10/13  Colleen Cook Martha Kyrillidou Fred Heath Gary Roebuck Bruce Thompson Amy Yeager  McGill University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2013 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
LibQUAL+2014年调查结果——欧洲大学图书馆（LibQUAL+ 2014 Survey Results - European College and University Libraries）
http://www.chinalibs.net/ArticleInfo.aspx?id=408341

美国研究图书馆协会2012年手册（ARL Notebook 2012）  2012/10/13  Colleen Cook David Green Fred Heath Martha Kyrillidou Bruce Thompson Gary Roebuck  Texas A&M University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2012 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
美国研究图书馆协会 2012年手册 ARL Notebook
http://www.chinalibs.net/ArticleInfo.aspx?id=408347

LibQUAL+2012年调查结果——欧洲大学图书馆（LibQUAL+ 2012 Survey Results - Eu…  2012/10/13  Colleen Cook David Green Fred Heath Martha Kyrillidou Bruce Thompson Gary Roebuck  Texas A&M University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2012 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
LibQUAL+ 调查结果 欧洲大学图书馆 Survey Results European College and University Libraries
http://www.chinalibs.net/ArticleInfo.aspx?id=408338

Simpson's Paradox as a Challenge in Library Assessment: An E…  2011/8/22  Bruce Thompson Martha Kyrillidou  Texas A&M University and Baylor College of Medicine Association of Research Libraries  

Many librarians may be unaware of Simpson's Paradox (Simpson,1951) . Simpson's Paradox involves the phenomenon that rel…[详细内容]
Simpson's Paradox Challenge in Library Assessment LibQUAL+® Long LibQUAL+® Lite Data
http://www.chinalibs.net/ArticleInfo.aspx?id=413418

Regrounding LibQUAL+® for the Digital Library Environment: A…  2011/8/22  Martha Kyrillidou Bruce Thompson Colleen Cook  Association of Research Libraries Texas A&M University and Baylor College of Medicine McGill University  

DigiQUAL is a measure of digital library service quality. The current effort directly relates to earlier work in the NSF…[详细内容]
LibQUAL+® the Digital Library Environment the DigiQUAL Data
http://www.chinalibs.net/ArticleInfo.aspx?id=413417

An Introduction to the LibQUAL+® Triads Protocol: Using Ipsa…  2011/8/22  Bruce Thompson Martha Kyrillidou  Texas A&M University and Baylor College of Medicine Association of Research Libraries  

The paper presents the theory underlying the new LibQUAL+® Triads protocol. LibQUAL+® Triads is the third protocol optio…[详细内容]
the LibQUAL+® Triads Protocol Ipsative Measurement Highly Desired Outcomes
http://www.chinalibs.net/ArticleInfo.aspx?id=413416

Score Norms for Improving Library Service Quality: A LibQUAL…  2010/10/18  Colleen Cook Fred Heath Bruce Thompson    

Score Norms for Improving Library Service Quality: A LibQUAL+™ Study.[详细内容]
Score Norms Library Service Quality LibQUAL+™ Study
http://www.chinalibs.net/ArticleInfo.aspx?id=408653

Scaling Users' Perceptions of Library Service Quality Using …  2010/10/18  Youhua Wei Bruce Thompson Colleen Cook    

LibQUAL+TM data to date have not been subjected to the modern measurement theory called polytomous item response theory …[详细内容]
Users' Perceptions Library Service Quality LibQUAL+™ Study
http://www.chinalibs.net/ArticleInfo.aspx?id=408652

Equating scores on“Lite”and long library user survey forms: …  2010/10/18  Bruce Thompson Martha Kyrillidou Colleen Cook    

Equating scores on“Lite”and long library user survey forms: The LibQUAL+® Lite randomized control trials.[详细内容]
long library user survey forms LibQUAL+® Lite
http://www.chinalibs.net/ArticleInfo.aspx?id=408644

Item Sampling in Service Quality Assessment Surveys to Impro…  2010/10/18  Bruce Thompson Martha Kyrillidou Colleen Cook    

Survey researchers sometimes develop large pools of items about which they seek participants’views. As a general proposi…[详细内容]
Item Sampling Service Quality Assessment Surveys Respondent Burden LibQUAL+® Lite
http://www.chinalibs.net/ArticleInfo.aspx?id=408643