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美国研究图书馆协会2011年手册（ARL Notebook 2011）  2016/10/13  Colleen Cook David Green Fred Heath Martha Kyrillidou Bruce Thompson Gary Roebuck  Texas A&M University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2011 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
美国研究图书馆协会 2011年手册 ARL Notebook
http://www.chinalibs.net/ArticleInfo.aspx?id=408345

美国研究图书馆协会2015年手册（ARL Notebook 2015）  2015/10/13  Colleen Cook Martha Kyrillidou Fred Heath Gary Roebuck Bruce Thompson Amy Yeager  McGill University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2015 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
美国研究图书馆协会 2015年手册 ARL Notebook
http://www.chinalibs.net/ArticleInfo.aspx?id=408350

美国研究图书馆协会2014年手册（ARL Notebook 2014）  2014/10/13  Colleen Cook Martha Kyrillidou Fred Heath Gary Roebuck Bruce Thompson Amy Yeager  McGill University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2014 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
美国研究图书馆协会 2014年手册 ARL Notebook
http://www.chinalibs.net/ArticleInfo.aspx?id=408349

LibQUAL+2014年调查结果——欧洲大学图书馆（LibQUAL+ 2014 Survey Results - Eu…  2014/10/13  Colleen Cook Martha Kyrillidou Fred Heath Gary Roebuck Bruce Thompson Amy Yeager  McGill University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2014 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
LibQUAL+ 调查结果 欧洲大学图书馆 Survey Results European College and University Libraries
http://www.chinalibs.net/ArticleInfo.aspx?id=408336

美国研究图书馆协会2013年手册（ARL Notebook 2013）  2013/10/13  Colleen Cook Martha Kyrillidou Fred Heath Gary Roebuck Bruce Thompson Amy Yeager  Texas A&M University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2013 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
美国研究图书馆协会 2013年手册 ARL Notebook
http://www.chinalibs.net/ArticleInfo.aspx?id=408348

LibQUAL+2013年调查结果——欧洲大学图书馆（LibQUAL+ 2013 Survey Results - Eu…  2013/10/13  Colleen Cook Martha Kyrillidou Fred Heath Gary Roebuck Bruce Thompson Amy Yeager  McGill University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2013 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
LibQUAL+2014年调查结果——欧洲大学图书馆（LibQUAL+ 2014 Survey Results - European College and University Libraries）
http://www.chinalibs.net/ArticleInfo.aspx?id=408341

ARL Profiles: Research Libraries 2010  2013/8/23  William Gray Potter Colleen Cook Martha Kyrillidou  University of Georgia McGill University Association of Research Libraries  

Research libraries are delivering value to their constituencies in many new ways and the traditional way of capturing th…[详细内容]
ARL Profiles Research Libraries 2010
http://www.chinalibs.net/ArticleInfo.aspx?id=422516

美国研究图书馆协会2012年手册（ARL Notebook 2012）  2012/10/13  Colleen Cook David Green Fred Heath Martha Kyrillidou Bruce Thompson Gary Roebuck  Texas A&M University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2012 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
美国研究图书馆协会 2012年手册 ARL Notebook
http://www.chinalibs.net/ArticleInfo.aspx?id=408347

LibQUAL+2012年调查结果——欧洲大学图书馆（LibQUAL+ 2012 Survey Results - Eu…  2012/10/13  Colleen Cook David Green Fred Heath Martha Kyrillidou Bruce Thompson Gary Roebuck  Texas A&M University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2012 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
LibQUAL+ 调查结果 欧洲大学图书馆 Survey Results European College and University Libraries
http://www.chinalibs.net/ArticleInfo.aspx?id=408338

Regrounding LibQUAL+® for the Digital Library Environment: A…  2011/8/22  Martha Kyrillidou Bruce Thompson Colleen Cook  Association of Research Libraries Texas A&M University and Baylor College of Medicine McGill University  

DigiQUAL is a measure of digital library service quality. The current effort directly relates to earlier work in the NSF…[详细内容]
LibQUAL+® the Digital Library Environment the DigiQUAL Data
http://www.chinalibs.net/ArticleInfo.aspx?id=413417

Score Norms for Improving Library Service Quality: A LibQUAL…  2010/10/18  Colleen Cook Fred Heath Bruce Thompson    

Score Norms for Improving Library Service Quality: A LibQUAL+™ Study.[详细内容]
Score Norms Library Service Quality LibQUAL+™ Study
http://www.chinalibs.net/ArticleInfo.aspx?id=408653

Scaling Users' Perceptions of Library Service Quality Using …  2010/10/18  Youhua Wei Bruce Thompson Colleen Cook    

LibQUAL+TM data to date have not been subjected to the modern measurement theory called polytomous item response theory …[详细内容]
Users' Perceptions Library Service Quality LibQUAL+™ Study
http://www.chinalibs.net/ArticleInfo.aspx?id=408652

Equating scores on“Lite”and long library user survey forms: …  2010/10/18  Bruce Thompson Martha Kyrillidou Colleen Cook    

Equating scores on“Lite”and long library user survey forms: The LibQUAL+® Lite randomized control trials.[详细内容]
long library user survey forms LibQUAL+® Lite
http://www.chinalibs.net/ArticleInfo.aspx?id=408644

Item Sampling in Service Quality Assessment Surveys to Impro…  2010/10/18  Bruce Thompson Martha Kyrillidou Colleen Cook    

Survey researchers sometimes develop large pools of items about which they seek participants’views. As a general proposi…[详细内容]
Item Sampling Service Quality Assessment Surveys Respondent Burden LibQUAL+® Lite
http://www.chinalibs.net/ArticleInfo.aspx?id=408643

美研究图书馆协会2010年手册（ARL Notebook 2010）  2010/10/13  Colleen Cook David Green Fred Heath Martha Kyrillidou Bruce Thompson Gary Roebuck  Texas A&M University Association of Research Libraries University of Texas Association of Research Libraries Texas A&M University Association of Research Libraries  

This notebook contains information from the 2010 administration of the LibQUAL+® protocol. The material on the following…[详细内容]
美研究图书馆协会 2010年手册 ARL Notebook
http://www.chinalibs.net/ArticleInfo.aspx?id=408343