The purpose of this study was to develop the patients-nurse communication skill scale. The 54 items of this scale were made and the sample for the analysis was composed of 368 nurses, and the efficient answers of 355 nurses data were used for the testing of the reliability and the validity of this scale. The first group of items for original questionnaire were 54, and finally 19 original items were selected by the investigation of content validity, correlation coefficient and commonality. The original questionnaire was consisted of 19 items, and a type of the questionnaire included 1-5 graded Likert scale.
As a result of factor analysis, five factors were selected from 19 items as follows: getting the information, speaking smoothness, positive listening, personal space ·eye contact and assertion. The correlation coefficient between this original scale and the KiSS-18 (Social Skill) showed high score (r=0.645). And then, the result of test for the reliability of this scale showed high internal consistency (Cronbach α coefficient=0.874), so the result of test for the validity of this scale supported high content validity.
The above findings indicated that this developed scale had enough validity and reliability for practical use.
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